Our Privacy Policy
PRIVACY POLICY
Effective Date: 16/06/2026
Last Updated: 16/06/2026
1. Introduction
Welcome to DSM Engineering ("Company," "we," "us," or "our").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide, including:
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Name
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Email address
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Telephone number
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Communications and support requests
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Any other information you choose to provide through our contact forms or direct communications.
2.2 Information Collected Automatically
When you use our Website, we may automatically collect:
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IP address
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Device information
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Browser type and version
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Operating system
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Usage data
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Log files
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Cookies and similar tracking technologies
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Location information (where permitted)
2.3 Information from Third Parties
We may receive information from service providers that assist us in operating our Website, including our website hosting provider and website analytics services.
3. How We Use Your Information
We may use your information to:
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Respond to enquiries submitted through our contact form;
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Communicate with you regarding our services;
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Operate, maintain, and improve our Website;
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Monitor Website performance and usage statistics;
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Protect the security and integrity of our Website; and
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Comply with legal obligations.
4. Legal Bases for Processing (Where Applicable)
Where required by applicable law, we process personal information based on one or more of the following legal grounds:
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Consent
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Performance of a contract
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Compliance with legal obligations
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Protection of vital interests
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Legitimate business interests
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Public interest
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies that are necessary for the operation and performance of the Website.
As our Website is hosted through Wix Studio, Wix may collect certain technical and usage information through cookies and analytics tools to help us understand Website performance and improve user experience.
You can control cookies through your browser settings. Disabling cookies may affect some Website functionality.
6. Sharing and Disclosure of Information
We may share information with:
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Service Providers
Third-party vendors who perform services on our behalf, including website hosting and technology providers.
Business Transfers
In connection with mergers, acquisitions, financing, or sale of assets.
Legal Requirements
When required by law or to protect our legal rights.
With Your Consent
Where you have authorized us to share your information.
We do not sell personal information.
7. Data Retention
We retain personal information only for as long as necessary to:
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Respond to enquiries and provide services;
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Fulfil contractual obligations;
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Resolve disputes;
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Enforce agreements; and
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Comply with legal requirements.
Retention periods may vary depending on the nature of the information.
8. Data Security
DSM Engineering takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure in accordance with applicable Australian privacy requirements.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including where our service providers maintain facilities.
Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information during such transfers.
10. Your Privacy Rights
Subject to applicable Australian law, you may request access to personal information we hold about you and request correction of inaccurate, incomplete, or out-of-date information.
To make a request, please contact us using the details provided below.
11. Children's Privacy
Our Website is not directed to children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children without appropriate consent.
If we become aware that a child has provided personal information, we will take steps to remove such information.
12. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of third-party websites.
13. Communications
DSM Engineering does not send marketing communications or newsletters through this Website.
Any communications we send will generally relate to responding to your enquiry, providing requested information, or conducting business with you.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
DSM Engineering
Email: sales@dsmconsulting.com.au
Phone: (08) 9457 1111
Address: Unit 9-11, 113 High Road, Willetton, WA 6155
16. Australian Privacy Rights
DSM Engineering complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.
You may request access to, or correction of, personal information that we hold about you by contacting us using the details provided in this Privacy Policy.
If you have concerns about how we handle your personal information, please contact us and we will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992